If you wish to end your AI investment, you will need to withdraw all funds currently allocated to AI investment.
Please follow the steps below to complete the process:
・How to Withdraw Funds from AI Investment・
①Log in to your bitcastle account.
②Tap ""Start FX Trading"".
③Tap ""Start AI Investment"".
④Log in to your AI Investment Account.
⑤Under Investment Style, tap the style you are currently using (Balanced Course or Aggressive Course).
⑥Tap ""Withdraw"".
⑦In the Withdrawal Amount field, enter the amount you wish to withdraw and tap ""Next"".
⑧Confirm the details. If everything is correct, tap ""Withdraw"".
⑨Your withdrawal request will be submitted. Please wait until it is approved.
⏳ Withdrawal processing may take 3–4 business days, excluding weekends and public holidays. ⏳
➉Once the request is approved, the withdrawn amount will be reflected in your AI Investment Account Balance.
If you wish to withdraw funds from your AI investment account to an external wallet or bank account, please follow these steps:
・How to Withdraw from Your Account Balance・
①Log in to your bitcastle account.
②Tap ""Start FX Trading"" on the main screen.
③Tap ""Withdraw"".
④In the FX Account ID section, select your AI MT5 ID.
⑤Enter the amount you wish to withdraw.
⑥Follow the on-screen instructions to complete your withdrawal request.
⏳ Withdrawal processing may take 3–4 business days, excluding weekends and public holidays. ⏳
If you have further inquiries, please don't hesitate to contact our Support Team via "Contact Us" function.