bitcastle Support
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Recent activity by bitcastle Support-
What do I do if someone else creates orders with my trading account?
If you suspect someone may be placing trades on your behalf, we suggest you immediately change your trading passwords for all the suspected accounts.Here is a checklist for you to go through in suc...
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How do I trade Minor/Major currency pairs?
bitcastle offers trading on the seven most popular forex instruments called majors; they all include a combination of USD and another popular currency (GBP, JPY, CHF, CAD, EUR, NZD, AUD). These cur...
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The list of pairs that are available for trading in bitcastleFX
bitcastleFX is supporting various pairs for trading in MT5 platform at that time. This list will be updated regularly. If you have further inquiries, please don't hesitate to contact our Support Te...
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Which instruments can I trade on bitcastleFX?
The products offered on the bitcastleFX platform are as follows: Cryptocurrency CFDs: You can trade CFDs based on the price fluctuations of cryptocurrencies. Major cryptocurrencies such as Bitcoi...
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Do you allow scalping?
Yes, we allow scalping across any of our account types. If you have further inquiries, please don't hesitate to contact our Support Team via "Contact Us" function.
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Do you allow hedging?
Yes, you are free to hedge positions on any of your Trading accounts, but not between two different accounts. Hedging is when you simultaneously open a long and short position on the same instrumen...
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How to calculate Swap?
Our swap rates are based on institutional swap rates from highly reputable sources. They are the interest rates that govern how much large financial companies pay or earn when keeping overnight pos...
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What is Swap?
Swap, also known as rollover fees or overnight fees, are charges applied to positions held overnight in the forex market. These fees are associated with the interest rate differentials between the ...
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How do I calculate the required margin to open an order?
To open an order successfully, it is necessary to have sufficient funds. Before you open an order, you should calculate the: 1. Required MarginMargin is the amount of funds in account currency th...
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How do I calculate the required margin to open an order?
To open an order successfully, it is necessary to have sufficient funds. Before you open an order, you should calculate the:1. Required MarginMargin is the amount of funds in account currency that ...