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  1. Help Center of bitcastleFX
  2. Introducing Broker Program
  3. IB management

IB management

  • How do I know if a client has registered using my referral link?
  • Can I withdraw money from IB wallet if my account is not verified?
  • I want to delete this IB account to create another one.
  • I want to deactivate my IB account.
  • Can I download the list of my clients?
  • Where can I check my referred client's activities?
  • Can I see my clients’ trades?
  • Can I see my clients’ personal details?
  • I forgot the password of my IB account.
  • How to change the password of my IB account?
  • Can I lose my Introducing Broker partnership status?
  • How can I change/ update my profile information for the IB account?
  • What can I do to reopen my suspended IB account?
  • Where do I check my IB account?
  • Why was my IB account suspended?
  • I haven't received any notification about account opening
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