Please follow these steps:
[iOS App]
1. Login to bitcastleFX App
2. Tap [Trade]
3. The FX trading screen will appear. Tap on "Quote" at the bottom left of the screen and select the currency pair you want to trade.
4. Tap [Trade]
5. Select the type of order you want (“Market Execution” by default)
6. Fill the desired trading volume. You can “add” or “subtract” with the available numbers on the left & the right.
7. Set the order's stop loss and take profit price (you can use “add” or “subtract”)
8. Decide and select the type of “execution policy” you desire.
9. Tap "Sell" or "Buy" to place your order.
10. Tap "Trade" at the bottom of the screen to check the order status
[PC web]
1. Log in to your FX account.
2. To start placing an order, we have several ways:
3. Double click on a pair that you want to trade with… Or right click on the trading chart. Select [Trading] then select [New Order]; Or click [New Order] on the top corner of the screen
4. After that, the order screen will then be displayed.
5. Make sure you choose the desired pair.
6. Choose the order type.
7. Choose volume, set the stop-loss and take-profit prices for the order.
8. Choose the Fill policy, aka Execution condition
9. Click "Sell" or "Buy" to place the order.
Once the order is completed, one screen will be displayed saying "Done".
*Note:
Sometimes you might encounter the result called “Off quotes”: it refers to a situation where a trader attempts to execute a trade at a specific price, but the platform is unable to fulfill the order at that exact price. Instead, the trader receives a requote, indicating that the market conditions have changed, and the requested trade cannot be executed at the initially quoted price.
This can happen when there is high volatility in the market or low liquidity, making it challenging for the trading platform to match the requested price precisely. Traders may experience off quotes during fast market movements or during times of low liquidity, especially when trying to execute large orders.
10. If setting wrong Stop Loss & Take Profit, you might also get one notification saying "Invalid S/L - T/P"
For more details, please visit:
If you have further inquiries, please don't hesitate to contact our Support Team via "Contact Us" function.