Here we will walk you through the steps below to turn off Two-factor Authentication (2FA):
① Log into the bitcastleFX app > tap [Settings] on the main screen
② Tap [Security] > Tap the green button [Google Authenticator] > Tap [Turn Off 2FA]
③ Enter your login password > Paste or enter the Google Authenticator Code > Tap [Confirm]
④ You can turn off 2FA successfully.
If you have further inquiries, please don't hesitate to contact our Support Team via "Contact Us" function.