🔐 How to Log In to the MT5 Platform
MetaTrader 5 (MT5) is a trading platform used for Forex and other financial instruments.
Follow the steps below to log in on PC or mobile.
【💻 PC Version】
① Download and Install MT5：https://www.metatrader5.com/
Download MetaTrader 5 from the official website and install it on your computer.
② Open the MT5 Platform
Launch the MT5 application.
③ Open the Login Window
Click File [top menu]→ Select Login to Trade Account.
④ Enter Your Account Information
Please enter:
Login: Your MT5 account number
Password: Your MT5 trading password
Server: Select the correct server (e.g., bitcastle-Live)
⚠ Make sure you select the correct server. Login will fail if the server is incorrect.
⑤ Click [OK]
If login is successful, you will see connection bars (green/blue) in the bottom-right corner of the screen.
【📱 Mobile App Version】
① Install the MT5 App
Download MetaTrader 5 from:
・App Store (iOS)
・Google Play Store (Android)
② Open the App
Tap [Login to an existing account.]
③ Search for the Server
Type your broker’s server name (e.g., bitcastle-Live) in the search bar.
④ Enter Your Login Details
Login: MT5 account number
Password: Your MT5 password
Tap Sign In.
If login is successful, your trading account screen will appear.
🛠 Troubleshooting Tips
If you cannot log in, please check the following:
✔ Check for typing mistakes
✔ Confirm your internet connection
✔ Make sure the correct server is selected
✔ Ensure you are using your trading password, not your investor password
For further details, please visit:
If you have further inquiries, please don't hesitate to contact our Support Team via "Contact Us" function.